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Microsoft 365 Management

Everything you need to deliver Microsoft 365 services to your customers, from Subscription Management through to License Assignment, use Atria to supercharge your helpdesk or let your customers’ self-serve their changes.

Introducing Microsoft M365 Management by Atria

Manage all of your tenants in one place. Instantly assign licenses, bill accurately and consistently manage tenants

1. Fast:

Heavy users of Microsoft Partner Centre can spend up to 10 minutes waiting for load screens for each subscription change. Atria is lightning fast – letting you manage subscriptions and licenses instantly.

2. In Control:

Safely and securely let the helpdesk manage subscriptions and licenses – with no access to the tenant or Partner Centre.

3. The Experience:

Let your customers self-serve subscription, licenses and groups. Empower them to take control, and differentiate from the competition.

Feature List

Partner Center Management

Add connections to multiple Partner-Center accounts.

Add multiple Direct or indirect CSP accounts, catering for multi-region resellers.

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Secure connection to PartnerCenter

Secure connection to PartnerCenter using Microsoft secure app model.

PartnerCenter Catalog

Query available products from Partner-Center and curate a subset of products for use by your customers.

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BYO PartnerCenter

Enable resellers to utilise Atria features with their own PartnerCenter connections.

Subscription Management

Retrieve Subscriptions

List subscriptions for a tenant, identifying NCE and Legacy subscriptions.

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Create Subscription

Quickly add new NCE Subscriptions to a tenant.

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Change Subscription

Add/Remove licenses from a legacy subscription and increment NCE subscriptions.

Subscription Audit

Track changes made to subscriptions over time.

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Delegate Management to Customers and Partners

Enable partners and customers to manage their own M365 subscriptions.

Subscription Expiry Management

See upcoming Subscriptions expiry on Dashboard, receive automated emails and optionally auto renew on expiry.

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Rightsize Licenses on subscription renewals

Optionally automatically remove unused licenses on subscription renewals.

Trials

Allow creation of subscriptions for trials of M365 licenses.

Subscription Term Management

Supports all combinations (Monthly and Annual) of NCE Subscription terms and payment schedules. Supports limiting choices for customer self-service.

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Tenant Management

Tenant Connect

Search, connect and on-board pre-existing tenants for ongoing management.

Create Tenant

Provision new tenants within Azure AD.

Add and Remove Vanity Domains in Azure AD

Provision domains and retrieve validation status.

Domain Federation

Configure domain federation settings in Azure AD based on templated settings.

Create / Update agreement

Create or update Microsoft Customer agreement record.

Disconnect Tenant

Disconnect tenant leaving tenant resources intact.

Force disconnect tenant

Where partner center relationship has been revoked or removed, allows clean removal of tenant from Atria.

Retain or remove tenants on removal from Atria

Decide whether tenant should remain and be disconnected from Atria, or removed completely on deprovision.

Custom Powershell

Execute custom PowerShell against tenant on Tenant creation, and/or as a scheduled job.

User Management

User Create and Update

Create new users in Azure AD, update existing users attributes.

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Delete User

De-provision user from Azure AD

Federation

Provision federated user into Azure AD with required linking from Azure AD to Active Directory.

Provision via Azure AD Connect

Provision account to Active Directory and allow Azure AD Connect to provision account into Azure AD.

Password Reset

Reset password in Active Directory and Azure AD concurrently.

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Synchronise Users from AzureAD

Automatically retrieve users from Azure AD into Atria, configurable synchronisation policy, full and differential sync modes.

Custom Attribute

Allow custom AD attributes to be used for configuration of Azure AD UPN and ImmutableID.

Bulk Provision

Assign multiple users with a plan at the same time.

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Group Management

Create Groups, Add and remove users from Security Groups and Distribution lists, and manage group ownership.

Granular Reporting

See all users and associated licenses, group membership, and change audit data.

Custom Powershell

Execute custom PowerShell against user on user creation, and/or as a scheduled job.

Self-Service Password Reset

Securely allow for self service password resets with email based user verification.

License Management

Create License Plans

Create license plans, specify included Add-ons and license plans.

Billing Audit

Record assignment of licenses to users and track for billing purposes.

Customer Override

Assign available plans to customer, allow override of defaults.

Friendly Names

Assign friendly names to licenses.

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License Assignment

By default utilise spare licenses within tenant.

Auto License Provision (Legacy subscriptions only)

Automatically increment subscription, just in time for new users and as part of provisioning process.

License Purchasing

Allow for delegated or self-service license purchases.

Auto-shrink Subscriptions (Legacy subscriptions only)

Nightly task to remove unused licenses from tenant, ensures only required amount are used.

Synchronise User License Assignments

Nightly sync will detect and choose appropriate license plan for user on import into Atria.

License Usage Summary

View current subscriptions across tenants, assigned vs available.

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Send License Request Email

For indirect CSP resellers, allows an email to be sent requesting additional licenses.

Subscription Expiry Management

See upcoming Subscriptions expiry, receive automated emails and optionally autorenew.

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Rightsize Licenses on subscription renewals

Optionally automatically remove unused licenses on subscription renewals.

Exchange Online Management Features

Contacts

Retrieve, view, edit, create, delete Contacts.

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Resource Mailboxes

Retrieve, view, edit, create, delete Resource Mailboxes.

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Shared Mailboxes

Retrieve, view, edit, create, delete Shared Mailboxes

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Convert to Shared Mailbox

Directly convert a user with an Exchange Mailbox to a shared mailbox.

Manage Email Forwards

Manage Full and Send as rights

Hide User from Global Address list

Azure AD Group Management

Retrieve groups

Dynamically retrieve Microsoft 365 groups in realtime – all core group types supported including Security, Distribution List, Microsoft 365 groups and Mail Enabled Security groups.

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Add / Manage

Retrieve, view, edit, create, delete any group without needing to log into Azure AD or Microsoft 365.

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Audit Changes

Audit history of group changes recorded within the Atria database.

Workspace

Template Job Roles

Consolidate Azure AD Groups, AD Groups and custom scripting into simple templated job roles.

Categorize and tag groups

Create a simple sorted intuitive UI for customer self service group management.

Manage Cloud Desktops

Include AVD, Citrix Cloud, RDS and intune policies in the same simple UI as Group Management.

Template Job Roles

Consolidate Azure AD Groups, AD Groups and custom scripting into simple templated job roles. Configurable per customer.

Custom Powershell

Execute custom PowerShell against customer or user on group assignment.

API & Customisation

Powershell Tenant configuration script

Use Atria to execute a Powershell script in the context of a tenant using the Secure PartnerCenter connection.

Microsoft 365 Powershell Execute

Extend provisioning processes or create new services which leverage the secure application model.

Subscription Management API

Enable easy management of subscriptions via external system using an easy-to-understand Rest API.

Ready to get started?