Atria is the unified portal for Active Directory, Microsoft 365 and Workspace management
Atria natively manages thousands of customers, Active Directories and Azure AD tenants. Give your helpdesk just one place to go to manage customers, users, groups and permissions.
Atria integrates with AD, Citrix/RDS and more to fully automate the setup and management of both customers and users. Reducing your support overhead and empowering customers to self-serve and become more self-sufficient.
- Active Directory
- Azure AD
- Microsoft 365
- Remote Desktops
- Citrix & Citrix Cloud
- Hosted Services
One portal – multi tenancy
Move from AD to AD, customer to customer, user to user, in seconds with no logins, no escalations and no friction. The single Atria portal connects to all of your customers whether in an On Premises AD, Hybrid with Azure AD or Azure AD only.
- One place to go to manage customers, users, groups and permissions.
- Maintain a single view of end-users across all of your customers
- Reduce admin logins.
- Globally search and instantly bringing up the user or customer.
- With a single click you are now resolving the ticket.
Standardize customer management
- Speeds up user management.
- Reduces the complexity of managing hundreds of customers.
- Simplified access management.
- Reduce training time and costs.
- Manage third party software licensing.
Safely deliver self-service
By empowering your customers to self-serve, they can get what they need when they need it. This means less waiting around for support staff, fewer calls to your helpdesk, happier customers, and admin time saved for other projects.
- Standardised user interface to easily train customers.
- Eliminate new account creation delays.
- Reduce inbound tickets.
- Cut out communication errors.
Secure self-service password reset
- User friendly interface.
- Quick and easy password reset process.
- Email and MFA validation to ensure security.
- Increases efficiency and reduces IT workload.
Billing and audit control
Because all of your administration tasks are done in Atria there is a comprehensive billing and audit trail.
Atria has native out of the box support with the most popular professional services automation tools, and comprehensive billing reports for custom integration.
- Get 100% transparency with tracking of every change.
- Reduce billing queries & solve billing disputes.
- Reduce the admin overhead of monthly billing.
- Automate your billing by syncing into your PSA systems.
- Microsoft 365 billing.
SDK to handle your processes
- Standardisation of support processes across all technologies
- Provide self-service across all services to enable a true “as-a-service” experience to customers.
- Remove risk of error by standardising and automating core processes
- Standardise and automate service billing
More Features
- Assign admin roles in Atria by department or location
- Define and assign roles to users which enable or restrict administrative permissions.
- Configure simple approval processes to automate authorization of changes to users and their services
- Deploy the Atria agent into a customer AD and be managing users in less than 30 minutes.
- Import all users or choose a subset and manage the existing user structure all through the simple import GUI.
- Manage Intune, WorkspaceOne and other MDM tools through our Workplace Service.
- Manage RDS, VDI and Citrix solutions using our Workplace Service.
- Create File shares and manage permissions either with existing AD groups or new.
- Purchase, assign and manage Office 365 Licenses.
- Build bundles with License add-ons like Voice calling or AAD Premium.
- Create and manage Distribution Groups, Resource Mailboxes, Shared Email boxes.
- Extend out of the box capability with Powershell scripts.
Atria is the unified portal for Active Directory, Microsoft 365 and Workspace management for: