Atria – Our 2024 in Review
As we wrap up another year, we want to share the milestones we’ve achieved and give you a glimpse of what’s to come in 2025.
Here’s a snapshot of our progress this year:
- 6 major releases (with the occasional hotfix) to keep Atria evolving.
- 1840+ development tasks closed, addressing both visible and behind-the-scenes improvements.
- Commitment to smaller, more agile updates. Starting next year, expect regular monthly updates. This means quicker fixes and a more dynamic product for you!
Atria Docs
We’ve been working away reorganizing, rewriting, and improving our documentation. This has been migrated to a brand-new site: docs.getatria.com
We’ve organized the docs into many different sections that should be easy to navigate, but the key areas are:
- Learn: Introduces fundamental Atria concepts, helping you understand how Atria integrates into your environment.
- Install: Guides you through prerequisites, installation, and initial configuration of the Atria Platform.
- Operate: Guides and information from Customer onboarding to Advanced Workspace Features.
As this continues to be actively worked on, let us know if you have any feedback. Our existing documentation will remain available while we continue migrating everything across.
Our Top Features of the Year
Here are some standout features we’ve introduced in 2024 that we believe add the most value to you.
Workspace: The Future of Atria
Workspace redefines how you deliver service to your customers, across cloud and on-premises applications and services. Key highlights include:
- Seamless integration with Entra ID and Active Directory
- Built-in script running for streamlined workflows
- Advanced analytics and reporting for actionable insights
- Citrix DaaS and CVAD integration for better session management
- Custom code execution across client environments with minimal setup
Want to learn more? Dive into our docs!
Microsoft Notifications
Mistakes with Microsoft 365 subscriptions can hurt profitability and client relationships. Our notifications feature ensures you stay ahead of subscription terms and commitments.
Out-of-the-box monitoring includes:
- Automated alerts to clients, account managers, or billing teams
- Notifications for license changes, including programmatic decreases
Custom Development Highlights
Our consulting team is here to help solve your automation problems. Here are just a few of the customizations we have implemented to help streamline operations:
- Citrix Licensing Dashboards with per-customer billing
- VMware host autoscaling based on RDS sessions and average customer size
- Approval workflows for temporary group access in Active Directory
- Large-Scale Billing Implementations including NetSuite ERP and customized ConnectWise Billing solutions
If your team is dealing with time-consuming manual tasks or struggling to perfect an existing automation, reach out to us. We’ll help you find the right solutions to enhance efficiency and deliver real value.
What’s Ahead in 2025?
New UI
We’ve been rebuilding Atria’s interface. The new UI will debut in version 15.26 for client feedback. You’ll be able to enable/disable it, and individuals can toggle between the new and old UI. This way, you can explore the changes without impacting processes. Stay tuned for details!
Workspace Improvements
We’ve made many changes in later releases of Atria to improve Workspace performance. We’ll be providing examples of how to extend Workspace further, add customer-level Workspace Items, and deliver many quality-of-life improvements.
Microsoft Online
We’ve been looking into performance issues around Microsoft 365. We plan to rewrite the service to improve performance, so stay tuned for this upcoming release.
A Documentation Overhaul
We have overhauled our documentation site and plan to release further documentation in the coming weeks as we continue our migration.
Your Feedback Matters
In 2025, we’re doubling down on focused customer feedback sessions. Our goal? To make Atria the best solution for your unique challenges. Have manual, repetitive tasks? Let us help automate them. Want smoother client onboarding? We’ll make it happen. Look out for our Customer Success Team — they’ll reach out soon. Or, contact us to share your thoughts anytime!
Holiday Support Hours
Our support team will enjoy a well-deserved break from December 23rd to January 6th. During this time, response times may be slower. If you have urgent requests, please flag them, and we’ll prioritize accordingly. We will still have resources available for any truly urgent issues.
We wish you and your families a joyful holiday season and hope you return refreshed for an exciting and prosperous 2025! Thank you for being a part of the Atria community. Here’s to another year of success together!
Warm regards,
The Atria Team
