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Release Date

3 September 2021

Purpose

12.13.14 has a mix of minor improvements and bug fixes. Core Group Management features have been held back from this release and will be released in 12.13.15 shortly.

 New Features

Reference

Description

3833

Ability to move Customer to a higher level Reseller
A new feature has been added to Atria which allows a customer to be moved to a higher-level Reseller in the hierarchy.

5161

New branding variables
Three new branding variables added to modern branding experience. ‘navbar-light-bg’, ‘navbar-light-color’, ‘navbar-light-hover-color’ and ‘nav-text-color’ introduced in the latest version of Atria to customize branding for ‘Navigation Menu Background’, ‘Navigation Menu Link Color’, ‘Navigation Menu Link Hover Color’ and ‘Navigation Menu Text Color’ respectively.

6366

Citrix – Support for User Plans
A new feature has been introduced to support the creation of a user plan for the Citrix service. This allows different offerings to be configured when provisioning the service to users.

6494

TLS SQL Connection Support
Updates have been made to enhance the SQL connection stability when reconnecting a TLS 1.2+ SQL connection.

5757

Branding – Modern UI, Page Title always shows Atria
A new text box called Page Title has been introduced on the branding page which lets the user specify the page title for the Classic and Modern UI pages.

 

 Bug Fixes and Improvements

Reference

Description

5323

Inconsistency in session timeout UX
There is inconsistency in session timeout user experience. Classic UI signs the user out and redirects the user to the login screen, while modern UI signs the user out but does not redirect. The behavior has changed to provide the user with the same user experience.

5412

Service Export fails with Bad IL format
Exporting a service results in Bad IL format error. This bug is now fixed and .package file is produced when exporting a service.

5455

Empty Data Warehouse Report
There is an issue with data transfer causing the Data Warehouse report to look empty. This issue is now resolved.

5468

Timeout problem when applying a user limit to a reseller service
Timeout error message appears when trying to apply a user provisioning limit to a service at the reseller level. This defect is now resolved.

5512

Comma on a Customer Name splits the OU in AD
There is a data validation bug in the code causing OU structure split when the customer name has a comma in it. This bug is now fixed.

5545

Error on “Grant Network Service Permissions to brand-assets folder”
There is a configuration defect that causes granting network service Permissions to brand-assets folder to fail.

5546

Schema import may result in service permissions being wiped out
Custom Security roles may get wiped out after service schema import. This problem is now resolved.

5572

Sharefile deprovisioning fails with “unexpected character” error
There is a bug in sharefile deprovisioning process which causes the deprovisioning to fail with the “Unexpected character” error message. This bug is now resolved.

5166

Error when importing schema – Unable to save workflow email
The platform shows “Unable to save workflow email” error when the user tries to import a service using UI.

5672

Move-AtriaDatabase is not available in 12.13
Deployment has been fixed to include and publish the Move-AtriaDatabase command.

5797

Office365 UI broken
Office365 UI looks broken and branding does not apply. This issue happens to CSS clashes between Classic and Modern UI. This bug is now resolved.

6329

UI issue in Credentials page
A minor UI bug happens When a validation error gets triggered in the credentials page which causes all elements to look invalid. This bug is now resolved.

6357

Provisioning of Hosted Apps and Desktops fails
Provisioning of Hosted Apps and Desktops breaks if the company name has ‘&’ character. This issue is now resolved.

5743

Hosted Exchange – Get Exchange Web Service Credentials rule causes failure after upgrade
Get Hosted Exchange WS Credentials rule gets added when upgrading Exchange that causes failures after the upgrade. The issue is now resolved.

6676

Hosted Apps Plans showing as Provisioned in Billing Reports after User deprovisioned from service
When a user is deprovisioned from the Hosted Apps and Desktops service, the plans that were associated with the user are still showing as assigned in the Billing Reports. This issue is now resolved.

5741

Importing service schema could result in customer rules being wiped out
The Before and After sections of the Provisioning Rulesets are supposed to be maintained during Service Import. This is a bug in the service import procedure which resulted in custom rules being deleted. This bug is now fixed.

6777

Disabling Manage Licenses on a Sync Policy
Disabling Manage Licenses on a Sync Policy does not stop license reduction. This issue is now resolved.

5657

Hosted Exchange – Mailbox Import and Export fails when multiple exchange versions are available
A new function has been added to ensure that the correct version of web service is being used when mailbox import and mailbox export get executed.

5753

Move Customer between Locations Breaks Adding Users
When a customer is moved between locations, some tables are not updated correctly, causing user creation to fail for the customer. This problem is now resolved.

6271

Move-AtriaDatabase Errors
Issues in the Move-AtriaDatabase command have been addressed to allow the user to move the OLM and OLMReports databases between SQL instances.

6492

Microsoft Online – Azure AD Sync encounters an error when loading data from Graph
Users configured with managers can cause an out-of-memory exception or array limit exception during sync, this was a recursion issue caused by users being configured as their own manager. This issue has now been addressed and users in this scenario can be synced.

5282

Hosted Exchange – Mailbox Usage Report displays the wrong value for disk quota
The mailbox usage report showed the maximum disk quota instead of the disk quota assigned to a user. This has now been addressed and the user quota is displayed.

 

Deployment / Update Checklist

 The following Atria components need to be updated, please follow the recommended order of update.

Step

Component

Command-Line

Service

1

Database

Update-AtriaComponent -Database

Platform

2

Licensing Service

Register-Atria

Platform

3

Directory

Update-AtriaComponent -Directory

Platform

4

Platform API

Update-AtriaComponent -PlatformApi

Platform

5

Web

Update-AtriaComponent -Web

Platform

6

Service Schemas

Import-AtriaServiceSchema -Service AzureAD,MSOL,Citrix,Exchange,HostedAppsAndDesktops,ShareFile,Office365

AzureAd, Microsoft Online, Citrix, Hosted Exchange, Hosted Apps And Desktops, ShareFile, Office365

7

Microsoft Online WS

Update-AtriaComponent -MSOL

Microsoft Online

Known Issues

None.

Internal

None.

Release AD