If you’ve been keeping up with Microsoft’s recent announcements (Microsoft announces changes to Microsoft 365 and Office 365 to address European competition concerns – EU Policy Blog), you might be aware that the European Commission had initiated a...
How is the value of my managed service provider business calculated? Introduction Back in 2014 I joined a small MSP business as General Manager. For the first three years we focused on growing recurring revenue, although we always made a profit, growth was the focus....
Atria and MSPs Atria helps Managed Service Providers (MSPs) develop their businesses by helping provide real value to their clients. Atria ensures your MSP delivers outstanding service to your clients in a scalable automated and low cost manner. If you are a growing...
Self service is fantastic in theory, but there can be some unexpected situations: Bill disputes when a customer says ‘I never approved that’ Services or changes that require manual intervention When you want to delegate out to admins, but retain approvals at the...
If you are new to Atria or even a customer with a legacy CPSM installation, then this video is for you. It provides a start-to-finish walk-through of deploying Atria in a new environment. I will cover the environment setup, prerequisite items, and deployment. I...
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