Self service is fantastic in theory, but there can be some unexpected situations: Bill disputes when a customer says ‘I never approved that’ Services or changes that require manual intervention When you want to delegate out to admins, but retain approvals at the...
If you are new to Atria or even a customer with a legacy CPSM installation, then this video is for you. It provides a start-to-finish walk-through of deploying Atria in a new environment. I will cover the environment setup, prerequisite items, and deployment. I...
Azure AD Authentication Atria now has built-in support for Microsoft Azure AD Authentication, this means that Atria users can now use Microsoft credentials to sign in into Atria. Microsoft Azure AD enables integration with many authentication and synchronization...
The challenge of converting Windows Apps to Cloud Services Much of the business software in use today was not designed to be delivered as a Cloud service. Successful business software has been honed and evolved over many years. On top of this, customer specific...
Using Atria Provisioning Processes to execute PowerShell scripts Atria 12.6.7 introduced a new PowerShell action. This feature gives you the ability to extend our default provisioning processes to meet your own needs. It also allows you to build your own services...