Password Reset, Simplified
Find any user across tenants, reset securely, and log every action—without hopping portals.
Why teams choose Atria for password resets
Find any account across every tenant instantly — no portal hopping.
Give helpdesk, customers, or partners scoped reset permissions with verification.
Reset and unlock accounts in seconds with guided workflows and automation.
Track every reset with details on who acted, for which user, and why.
Password reset in 3 simple steps
Guide your team through verification and resolution without leaving Atria.
Select each stage to see the screenshots your technicians and delegated users follow during a live reset.
Helpdesk resets without bottlenecks
Everything a technician needs in one screen
Global search for Customers and Users
Search by name, email, or UPN across all customers with inline tenant context.
No Client Documentation Needed
All necessary client context is available within Atria, eliminating the need for external documentation.
Enforce Password Requirements
Customize password requirements for each client, preventing weak and easily guessed passwords.
Self-service and full audit
Cut ticket volume while keeping compliance simple
Give end users a branded self-service experience and give auditors the data they need. Every reset — whether agent led or self-service — rolls into a single history per client.
Let End Users do their own resets
Empower end-users with secure self-service
Branded portals let your customers reset passwords safely without helpdesk involvement.
