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Workspace Service Delivery for MSPs

Atria creates a consistent helpdesk experience for managing users access to applications and resources. Speed user management, and drop the complexity of managing hundreds of customers.

Introducing Workspace by Atria

The simple tool for managing user access.

Most Remote Desktop or VDI solutions use AD or Azure AD groups for managing access. Atria extends this, offering a simple human readable list of apps and resources ready to go. The Atria workspace service provides a simple user interface, hiding AD and Azure AD complexity.

1. Create anything

Manage AD groups, Azure AD Groups, and custom scripting all from one beautiful UI. Standardise across access methods, customers and services, from Intune, Citrix, RDS to custom scripts to deploy whatever you can imagine.

2. Hide Complexity

With a simple UI Workspace is incredibly easy to use. Helpdesk can easily assign apps and access to users. Customers can self-serve with minimal training. Move from a technical team doing user management to a customer service experience.

3. Standardise

Applications and Resources map to AD or Azure AD security groups. Build roles for customers that include groups, apps and custom scripts. One selection can perform 100’s of standard actions. Full audit of what users have access to. Bulk update roles and users saving hours of manual work.

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Feature List

Active Directory

Create Active Directory Groups

 

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Assign AD Groups to users

 

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Supports Resource/User Groups

Supports Multi-tenant and Private AD Configurations

Create a multitenant active directory for small/consistent customers or ISV Apps.

Connect Atria to customers with their own AD’s for a consistent management experience.

 

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Microsoft 365

Create M365 Groups

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Assign M365 Groups to users

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Only show AAD Groups if a user has AAD

User Interface

Support custom icons for each item

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Friendly name for each item

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Supports tagging and categories of items

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Display items by category

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Roles

Create bundles of items into a role

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Roles auto assign all items to a user

Multiple roles create a super set

Removing roles removes the subset of items

Custom Scripting

Custom powershell scripting included

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Execute on assign or remove group to customer

Execute on assign or remove group to user

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Execute against M365 tenant in context

Only authorised users can upload PowerShell Scripts

Authorised users can select from Powershell Library and assign to group

Catalogue

Create template items and deploy across all customers for standard functionality

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Create Private items for managing an individual customers applications

Catagorise items for displaying logically (itemtypes)

Co-Managed IT

Customer can create users and assign workspace service with groups

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Authorised Customer Users can create groups and publish in workspace

Authorised Customer Users can select from Powershell library and create element

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Customer Admin and users can reset Citrix sessions

Onboarding

Import Groups from AD and give friendly name

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Import Groups from Azure AD and give friendly name

Import users from AD

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Auto assign imported groups to imported users

Auto assign imported groups to imported users

Items

Items are an AD Group, Azure AD Group or Atria Item

Items have friendly names and descriptions

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Custom icons or use the font awesome library

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Supports categories (itemtypes) and tags

Item billing SKU’s appear in billing report and available via API

Add custom properties to an item for use by scripts

Add custom powershell script from Library

Multi-User add, remove, reset assigned items

Citrix

Supports Citrix DaaS and Citrix On-Premises

View concurrent sessions by tenant

Reset user sessions

Workspace Common uses

Citrix Desktops

RDS Desktops

App Delivery

Intune Policies

Managing Application access via groups

Ondemand powershell execution

API

Create users

Assign Workspace Service and Items to users

Remove Items from users

Remove Workspace from users

Disable or Remove users

Extract billing/Audit Data

Ready to get started?