Purpose-built for Desktop as a Service providers
Multi-tenant automation for your DaaS platform
You’ve built the delivery stack. Atria handles everything around it — onboarding, support, self-service, security, and billing at MSP scale.
DaaS challenges slowing every team
Deep in a latency issue… then ping: “Can you reset Gertie’s password?” It’s hard to engineer when you’re buried in admin.
Admin across Citrix, Azure Virtual Desktop, Microsoft 365, and legacy systems takes too long — and too many clicks.
No single source of truth. Your techs spend more time working out how to get into systems than solving the problem.
Over-permissioned admins, shared logins, ghost accounts… manual processes turn small oversights into major risks.
Engineers forget to update billing. Jane has to chase them down. Sales did “a deal.” No one replies. The bill goes out wrong. Again.
Living in fear of the next audit because data lives in spreadsheets and portal screenshots.
New hires spend weeks learning “how things are done here.” Every environment is different, nothing is written down, and ticket queues snowball.
Atria for DaaS Providers
Purpose-built for juggling hybrid stacks, multiple platforms, and many clients. Atria gives you one place to manage customers, users and their apps.
- One Portal for automated user and app management
- Give customers and helpdesk safe, role-based access to make their own changes
- Enable Resellers to sell and support through your platform
- Track changes for accurate licensing and billing
Deliver a Better Service
Atria provides centralised automation for all of your end-user related tasks across all your customers.
Centralized User Management
Atria connects to multiple Active Directory and Entra ID tenants, so you can manage your user base from one place. No more VPNs or RDP sessions — see hybrid AD management.
Workspace Management
Abstracted and simplified terminology for managing group-based access to apps and resources so customers actually understand what they’re assigning.
Standard and Customised Automation Workflows
Works out of the box and lets you build advanced automations or exceptions using scripts and APIs — no tribal notebooks required.
Search and Action
Global search lets helpdesk or customers rapidly find a user or tenant and take action immediately.
How Atria Actually Helps
Atria helps everyone in your business to do more, while giving you differentiation.
Standardised Onboarding
Define and apply templates for users, apps and licences — so every client set‑up is fast, consistent and error‑free.
Safe Delegation
Let junior techs or customers manage what they need — without giving them domain admin rights. Everything is scoped, logged, and reversible.
Real-Time Visibility
See every user, licence and app across every customer in one place. Search once, act fast and stop jumping between portals.
Billing You Can Trust
Track every change — user adds, licence shifts, access updates — automatically. Feed it into billing or PSA tools without a follow‑up email from finance.
Zero Admin Loops
Enable self-service for common tasks like password resets or session unlocks. Reduce ticket volume and protect engineering time — pair with password reset workflows.
Use cases for DaaS providers
Deliver consistent service whether you run Citrix, Azure Virtual Desktop, Parallels, or Omnissa.
Offer white-label desktops with branded self-service portals and accurate billing per tenant.
Launch pre-templated desktops for finance, healthcare, or legal customers with compliance guardrails.
Move customers between platforms without reworking processes — Atria stays the consistent user layer.
Enable resellers to sell and support through your platform with delegated access and billing visibility.
Built for Visibility and Control
You can’t scale what you can’t see. Atria gives you full visibility of user activity and ensures changes are tracked and billable — automatically.
Every Change Tracked
Audit trails for every action — by your team, customers, or resellers. Know who did what, when.
Smart Billing Integrations
Track usage, automate billing, and never miss a charge. (Yes, Atria often finds lost revenue.)
Fits Into Your Stack
Pre-built PSA integrations, and a REST API if you want to roll your own. Need help? We’re here.
Your Infrastructure, Your Control
Atria is a self-hosted management plane, not a SaaS platform. You maintain absolute control over your DaaS environment and customer data.
Deployed on any Windows server in your own cloud or data center. You own the infrastructure.
We do not have access to your environment or your customers’ data. Zero third-party risk.
You control the network, identity, and access policies. Atria fits your security model.
What desktop providers say about Atria
" Atria’s comprehensive user permissions and customizable out-of-the-box roles empower us to confidently offer self-service to our customers. "
Product Manager
Visory, USA
" We are totally changing how we display services to users by utilizing the Workspace service... the Workspace Import function is so awesome. "
Josh Farlow
CTO, CIO Solutions, USA
" We do not know how we could have coped with our growth without Atria "
Daniel Schweikle
Head of Business Cloud Solutions, Netplans AG, Germany
Explore Core Features
Make desktop delivery smoother with these capabilities.
Ready to scale your DaaS offering — without the chaos?
See how Atria automates onboarding, secures delegation, and keeps Citrix, AVD, or RDS billing accurate.