Tag: service

**Creating and sending the invoice is the easy part, but how can you make sure you’re billing the right quantities?**.

Last month, Microsoft’s President Brad Smith announced several changes to Microsoft licensing policy and practices with a goal to make a more even playing field for non-Azure cloud Providers. (Partners that host services.

The service desk is the hardest place to be—especially as a **Managed Service Provider**, **Outsourcer**, or **System Integrator**. It’s the job where you're the face of the business to most of your customer’s users, and.