Windows Virtual Desktop as part of a Modern Workplace has been rising in popularity recently. With its dependency on traditional Active Directory, there is a real opportunity for Service Providers to leverage Multi-Tenant AD as means to share costs amongst many...
Self service is fantastic in theory, but there can be some unexpected situations: Bill disputes when a customer says ‘I never approved that’ Services or changes that require manual intervention When you want to delegate out to admins, but retain approvals at the...
If you are new to Atria or even a customer with a legacy CPSM installation, then this video is for you. It provides a start-to-finish walk-through of deploying Atria in a new environment. I will cover the environment setup, prerequisite items, and deployment. I...
Selling the solution – how to sell your Hosted Desktop Solution vs On-Premises or a classic MSP offering. A Hosted Desktop solution can feel hard to sell vs an On-Premises/MSP offering. It’s more expensive It doesn’t reuse existing hardware (much) It’s new, so...
Cost Model for Multi-Tenancy As part of a series of blog/vlog posts, we are going to walk you through setting up Atria and how it can help with automation, consistency, and speed for delivering services to your customers. Before we can dive into the nuts and bolts of...
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